Shipping Policy

  1. Order Processing: All valid orders will be carefully packaged and processed within 1-2 working days. We adopt shockproof, dust-proof and moisture-proof professional packaging for fragile and soft home products to ensure product safety during transportation.
  2. Logistics Cycle: Standard logistics delivery period is 8-16 working days, and premium expedited logistics supports 3-6 working days arrival. The actual delivery time is subject to local logistics distribution efficiency.
  3. Shipping Benefits: We provide free standard shipping service for full-order customers. For seasonal promotional activities, we will launch exclusive free shipping and preferential logistics policies from time to time.
  4. Logistics Tracking & After-Sales: After shipment, the system will automatically send the logistics tracking number. Our team will monitor the order logistics status in real time. For abnormal logistics situations such as delay and loss, we will actively follow up and solve them for customers.
  5. Remote Area Instructions: Individual remote regions need to charge a reasonable remote logistics surcharge, which will be displayed on the order settlement page in advance to ensure transparent and open pricing.