Return & Refund Policy

  1. Free Return Period: We provide a 30-day worry-free return and exchange service. Within 30 days after you receive the package, if the product is unused, intact, with original complete packaging and accessories, you can apply for return and exchange for any personal reason.
  2. Quality Problem Guarantee: For products with quality defects, transportation damage, wrong delivery or missing parts, we provide free return, exchange and full refund services, and we will bear all return shipping expenses.
  3. Non-Returnable Scope: Products damaged by personal use, artificial scratch, stained, missing original packaging and accessories, as well as customized personalized products and opened disposable consumables do not support return and exchange.
  4. Refund Cycle: After we receive and verify the returned goods, the refund will be processed within 3-7 working days. The funds will be fully returned to your original payment account without any hidden deduction.
  5. Exchange Service: If you need to exchange products of different styles and sizes, you can apply for exchange through the background, and we will arrange the delivery of new products for you as soon as possible.